Stop paying for 5 separate tools. VincoCRM combines AI-powered ticketing, live chat, CRM, knowledge base, and analytics into one platform — with smart AI that drafts replies, detects fraud, and resolves tickets while you sleep.
Free forever plan · No credit card required · Setup in under 5 minutes
60%+
Tickets Auto-Resolved
<2min
First Response Time
5-in-1
Tools Replaced
$0
Free Forever Plan
AI-powered automation, 6-channel inbox, built-in CRM, fraud detection, and e-commerce integrations — so you can cancel everything else.
Not just keyword matching — GPT-powered AI that reads tickets, understands context, drafts human-quality replies, classifies priority, and detects sentiment. 9 built-in AI tools that handle the repetitive work so your team handles the important stuff.
Email, WhatsApp, SMS, Live Chat, Facebook, and Instagram — every conversation in one inbox. No more tab-switching. Real-time sync means zero missed messages across any channel.
Drop a single script tag on your site and get a branded live chat widget. Customers get instant help, agents see their full history, and AI can auto-respond when your team is offline.
Your knowledge base gets smarter over time. AI uses retrieval-augmented generation to search articles and auto-suggest answers — both to agents composing replies and customers browsing your portal.
Full CRM you won't outgrow: contacts, companies, a drag-and-drop deal pipeline, activity timeline, and custom fields. See the complete customer picture right inside the ticket sidebar.
AI-powered fraud scoring that runs on every e-commerce ticket. Flags high-risk orders, calculates chargeback probability, and saves your revenue before disputes even happen.
A branded portal where customers check ticket status, browse your knowledge base, and submit new requests — reducing inbound volume by up to 30% without any extra effort.
Pull order details, refund status, tracking info, and inventory levels into the ticket sidebar with one click. Your agents never need to open another tab to help a customer.
Real-time dashboards for response time, resolution rate, CSAT, agent load, and channel volume. Built-in QA scoring lets leaders review and grade agent replies for continuous improvement.
Auto-tagging, round-robin assignment, SLA policies with breach alerts, scheduled follow-ups, auto-responders, and outbound webhooks to connect VincoCRM to any tool in your stack.
Run multiple brands, stores, or departments from one account. Each workspace has its own team, channels, data, portal domain, and settings — completely isolated.
Internal notes, @mentions, ticket locks (no collision), ticket transfers, team goals with leaderboards, community board, canned responses, and per-agent email signatures.
No migration headaches. Connect your channels, teach the AI your products, and let it go to work.
Link your email, WhatsApp, socials, and drop the chat widget on your site. Takes under 5 minutes.
Upload knowledge base articles or import from your docs. The AI learns your products, policies, and tone of voice.
AI auto-drafts replies, classifies priority, and resolves common questions — your team only handles what truly needs a human.
You're paying for a helpdesk, a CRM, a live chat tool, a knowledge base, and analytics separately. We built them all into one.
Helpdesk + CRM + Knowledge Base + Live Chat + Analytics in one platform. Stop paying for Zendesk, HubSpot, Intercom, Freshdesk, and Shopify apps separately.
Not rule-based bots. Real GPT-4 and Gemini models that understand context, draft human-quality replies, and improve with your knowledge base using RAG.
Start with 1 agent and 50 tickets/month for $0 — forever. No credit card, no expiration. Upgrade only when you actually need more.
Built for online stores from day one: Shopify sync, order lookup, inventory levels, fraud scoring, and chargeback detection — all in the ticket sidebar.
Trusted by support teams worldwide
See why teams switch to VincoCRM
“VincoCRM cut our first-response time from 4 hours to under 2 minutes. The AI autopilot handles 60% of inquiries automatically — our CSAT went from 72% to 94%.”
Sarah Chen
Head of Support, Stylewave
“We replaced Zendesk, Intercom, and two Shopify apps with VincoCRM. We're saving $1,200/month and our agents are faster because everything is in one place.”
Marcus Johnson
CEO, NovaTech Solutions
“The fraud detection saved us $47K in chargebacks last quarter. The agent QA scorecards actually made our team better — not just more monitored.”
Emily Rodriguez
CS Manager, FreshGoods
“I started on the free plan as a solo founder. Within a month, the AI was drafting 80% of my replies. Best support tool I've used — and I've tried them all.”
David Park
Founder, UrbanKit
Start with a free trial — no credit card required. Upgrade when you're ready.
Join growing teams using VincoCRM to deliver faster, smarter support. Our Free plan gives you 1 agent and 50 tickets/month — no credit card, no expiration. Upgrade anytime as your team grows.
Free forever · 14-day trial on paid plans · Cancel anytime